bit88 Privacy Policy

This Privacy Policy explains how bit88 collects, uses, stores, and protects the personal information of members and visitors on our Philippines online gaming platform. Please read it carefully before registering or using the platform.

Last updated: 2025

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1. Information We Collect

bit88 collects personal information that is necessary to operate the platform and provide services to members in the Philippines. The categories of information we collect include:

Account information: Full name, date of birth, email address, username, and password created during registration. This information is required to create and maintain your account.
Identity and payment verification data: Government-issued identification documents and financial account details may be requested as part of account verification to process withdrawals and comply with applicable requirements. All financial transactions are conducted in Philippine Peso (₱ / PHP).
Device and browser data: IP address, browser type and version, operating system, device identifiers, and screen resolution. This data is collected automatically when you access bit88 through a web browser on any device.
Usage data: Pages visited, features accessed, session duration, betting activity, game history, and navigation patterns. This helps bit88 understand how the platform is used and identify areas for improvement.
Communications: Records of messages sent to bit88 support, including the email address used and the content of correspondence, which are retained to assist with follow-up queries.

bit88 does not collect information beyond what is necessary for the operation of the platform and the provision of services to registered members.

2. How Your Information Is Used

The information collected by bit88 is used solely for the following purposes:

Creating, managing, and securing your account on the platform.
Processing deposits and withdrawals in Philippine Peso and verifying account holder identity before releasing funds.
Providing access to the sportsbook, live casino, slot online, game lobby, and promotion features of the platform.
Responding to support inquiries submitted via email or contact form.
Detecting and preventing fraudulent activity, unauthorized account access, and policy violations.
Improving platform performance, navigation, and feature availability based on aggregated usage patterns.
Sending operational communications, such as account status updates, transaction confirmations, or changes to platform terms and policies. Marketing communications are only sent where permitted and with appropriate consent.

bit88 does not use your personal information for purposes beyond those listed above without your prior knowledge.

3. Cookies and Tracking Technologies

bit88 uses cookies and similar technologies to maintain session continuity, remember user preferences, and collect anonymised usage statistics. Cookies are small text files stored on your device by your browser when you visit the platform.

The types of cookies used on bit88 include:

Session cookies: Required to keep you logged in during your current visit. These are deleted when you close your browser.
Preference cookies: Store settings such as language or display preferences so they persist across visits.
Analytics cookies: Collect anonymised data on how visitors interact with the platform, including which sections are visited most frequently. This data is used in aggregate and does not identify individual users.

You can control or disable cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the platform, including the ability to stay logged in or access member-only features. bit88 does not use third-party advertising cookies or share browsing data with advertising networks.

4. Data Storage and Security

Personal data collected by bit88 is stored on secure servers. Access to personal data is restricted to authorised personnel who require it to perform their roles in operating and supporting the platform. bit88 implements standard security measures including encrypted connections (HTTPS) for all data transmitted between your device and the platform, and password hashing for account credentials.

Personal data is retained for as long as your account remains active and for a reasonable period thereafter as required by applicable record-keeping obligations. If your account is closed, personal data that is no longer required for operational or legal purposes will be deleted or anonymised in accordance with our data retention schedule.

While bit88 takes reasonable steps to protect your information, no online platform can guarantee absolute security. Members are encouraged to use strong, unique passwords and to keep their login credentials confidential to reduce the risk of unauthorised access.

bit88 does not sell, rent, or trade your personal information to third parties for marketing or commercial purposes. Data may be shared in limited circumstances as follows:

Payment processors: Financial data necessary to process deposits and withdrawals in Philippine Peso is shared with payment service providers operating under appropriate data protection obligations.
Identity verification services: Where required to verify account holder identity before processing withdrawals, relevant documentation may be shared with accredited verification providers.
Legal and regulatory requirements: bit88 may disclose personal information in response to a lawful request from a government authority or regulatory body, or where required to protect the rights and safety of users or the platform.

Any third party receiving data from bit88 is required to handle it in accordance with applicable data protection standards and to use it only for the purpose for which it was disclosed.

6. Your Rights, Minor Protection, and Policy Updates

Your rights as a member: Registered members have the right to request access to the personal data held about them, to request corrections to inaccurate information, and to request deletion of data where it is no longer required for the purposes for which it was collected. To exercise any of these rights, contact bit88 support at [email protected] with the subject line "Data Request." Requests will be handled within a reasonable timeframe.

Protection of minors: bit88 does not knowingly collect personal information from individuals under 18 years of age. The platform is restricted to adults aged 18 and above. If bit88 becomes aware that personal data has been collected from a minor, the relevant account will be closed and associated data will be deleted. Parents or guardians who believe a minor has registered on the platform should contact support immediately.

Policy updates: This Privacy Policy may be updated periodically to reflect changes in platform operations, applicable law, or data handling practices. When material changes are made, the updated version will be published on this page with a revised date. Continued use of bit88 after an updated policy has been published constitutes acceptance of the revised terms. We encourage members to review this page periodically.

Contact: For any questions about this Privacy Policy or how your data is handled, contact the bit88 support team at [email protected]. You can also visit the FAQ page for answers to common account and privacy questions.

Questions About Your Privacy?

If you have concerns about how bit88 handles your personal data, contact our support team or browse the FAQ for quick answers. Ready to join the platform? Create your account today.